Sales Operations Specialist

Duties:

• Support sales project operations by organizing project review meetings, analyzing key projects, identifying risks, and providing timely improvement recommendations;

• Prepare regular sales operation reports and ensure compliance with internal project management standards;

• Assist in managing strategic and key customer accounts, including customer mapping, relationship planning, and annual business planning support;

• Monitor customer relationship activities within the rep office and support the implementation of customer management strategies;

• Manage customer satisfaction processes, including Voice of Customer (VOC) analysis, tracking key issues, and implementing corrective actions;

• Organize customer invitation programs for major exhibitions and summits, including planning, coordination, and post-event evaluation;

• Monitor order execution, order forecasting accuracy, and pre-sales activities to identify potential risks and ensure operational efficiency;

• Support internal review processes, including organizing ATI reviews and tracking related action items;

• Ensure compliance with internal control procedures and support continuous improvement of operational processes.

Requirements:

• Bachelor’s degree in Business Administration, Management, Telecommunications, or a related field;
• Understanding of sales operations, account management, or business operations processes;
• Strong analytical and problem-solving skills;
• Advanced proficiency in Microsoft Excel, PowerPoint, and Outlook;
• Strong communication and cross-functional coordination skills;
• Ability to work with large datasets and prepare analytical reports;
• Experience in sales operations, project coordination, or business operations is an advantage;
• Fluency in English and Russian (knowledge of Chinese is a plus).

Work Conditions:

• Work in the Tashkent office, near Oybek metro station.
• Working hours: 9: 00-18: 00 (lunch break 12: 30-13: 30).
• Working days: Monday - Friday (5/7)
• Days off: Saturday, Sunday.
• Probation period: 3 months.
• Working language: English (spoken English proficiency required; the interview will be conducted in English).
• Monthly mobile allowance.
• Medical insurance.
• Performance-based bonuses.