Community Manager / Специалист по технической поддержке

We’re looking for a passionate Community Manager to join a top-performing product - a true leader in its category, supported by a strong and friendly team with deep industry expertise.

The Community Manager will connect with our global audience, build warm and creative spaces for our users, and help us grow a truly positive online community.

If you love talking to people, spotting trends, and turning small moments into meaningful connections — this role is for you.

Key Responsibilities:

Social media & engagement

• Talk to users in comments and DMs across all social platforms (Facebook, Instagram, etc.).
• Spark conversations, respond to questions, and keep our spaces kind and cozy.
• Repost and highlight UGC, interact with fan accounts and creators who love Happy Color.

Community management

• Moderate posts and discussions in our online Facebook community.
• Create and publish weekly posts and monthly activity plans for the community.
• Brainstorm ideas, achievements, and challenges to keep users engaged and inspired.

Feedback & insights

• Collect and summarize weekly insights about user mood, trends, and feedback.
• Prepare short digests and reports for our Support, Marketing, and Product teams. Help identify key user stories, popular topics, and emerging opportunities.

Creator & partner relations

• Build and maintain relationships with creators, bloggers, and community advocates.
• Source and negotiate UGC or collab content for social media.

Requirements:

• 2+ years of experience in community or social media management.
• Excellent written English (С1 level) and communication skills.
• Empathy, patience, and a genuine love for people.
• Curiosity for digital culture, art, and cozy online communities.
• Organized mindset — able to plan, analyze, and turn ideas into action.

What We Offer:

• Employment according to the Labor Code of the Republic of Belarus (the company is the resident of the PVT).
• Extended health insurance policy from the first month of work.
• Additional payments for sick leaves and days off.
• Sport Days, Teambuilding Events and Parties.
• Breakfast and healthy snacks in the office.
• Gifts and bonuses for employees on significant dates (birthday, wedding, birth of children).
• Relaxation room in the office.
• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team in a creative and dynamic environment.
• Flexible working hours and remote/office work options.
• Career growth and professional development opportunities.
• A fun and inclusive company culture that celebrates diversity and creativity.

* The position has been posted in anticipation of its official opening.

* Вакансия открыта в связи с перспективой потребности в работнике.

Join us and let’s create great content together!