Service Engineer (SIG Equipment)

The company's products are used daily in over 57 countries, meeting the packaging needs of major global brands in the dairy, juice, and food sectors.
Its global network includes 5 international offices and manufacturing facilities across Asia, Europe, and the Middle East, with an actively growing presence in the Russian and CIS markets, where a local team is already in place.

Open Position: Service Engineer (SIG Equipment)

We Offer:

• Fully remote work format
• Standard schedule: Monday to Friday, 8-hour workday
• Competitive salary: RUB 400,000–500,000 net, negotiable for the right candidate
• Comprehensive benefits package

✅ Requirements:

• Higher technical education (preferably in mechanical engineering, automation, mechatronics, or food equipment)
• Minimum 2 years of experience as a service engineer, maintenance technician, or technical expert in filling or packaging equipment
• Strong hands-on expertise with SIG machines (Combibloc, CFA, etc.) — maintenance, diagnostics, technical support
• Experience in international companies involved in the production or servicing of filling/packaging equipment (e.g., Tetra Pak, Elopak, KHS, Sidel, GEA, Syntegon/Bosch)
• Background in food production lines: dairy, juices, UHT, or liquid food
• Proven ability to support clients remotely, ideally with experience in service platforms or CRMs
• English proficiency is mandatory (Intermediate level or higher) — for technical documentation and communication with international teams
• Willingness to travel regularly across Russia and CIS countries

Responsibilities:

• Perform technical maintenance and repairs on SIG filling machines (including CFA, Combibloc models, and others), ensuring stable and safe operation at client sites
• Conduct diagnostics and troubleshooting, resolve mechanical issues, adjust and calibrate equipment to meet production standards
• Analyze mechanical efficiency (OEE) and participate in improving production line performance
• Provide remote technical support to customers: consultations, issue identification, support during launches or process updates
• Maintain accurate technical documentation: service reports, maintenance recommendations, failure logs
• Collaborate with the spare parts and procurement team: component selection, ordering, and delivery control
• Train customer personnel on equipment use, new procedures, and updates
• Take part in pilot implementations of new packaging formats or technical modifications on client production lines