Carrier Relations Manager (SMS/Voice)

We are looking for an experienced Carrier Relations Manager with a proven track record of success in the telecom sector to join our dynamic team. In this role, you will be responsible for managing relationships with partners and carriers on both buying and selling services. We are growing our team and have open positions for Carrier Relations Managers in both Voice and SMS business units.

About us: We are a group of companies that develops specialised software and acts as a niche telecom operator, providing voice and SMS traffic transit services to the B2B segment on the international market.

Key responsibilities:

• Managing relationships with existing partners, identifying their needs and selling SMS or Voice routes
• Coordinating SMS or Voice traffic exchange with partners and internal teams
• Building and maintaining strong, long-term partnerships, enhancing loyalty to the company
• Overseeing the entire sales process: from routing and pricing to monitoring SMS or Voice route quality
• Attending international conferences to foster and grow partnerships
• Implementing partner development strategies based on current market data
• Sharing information with colleagues to achieve the company's business goals
• Preparing performance reports on partner relationships
• Keeping CRM records for assigned partners up to date
• Collaborating with other departments to address legal, financial, and technical partner issues
• Supporting new accounts in cooperation with BDM (Business Development Department team)
• Participating in additional company projects

What we expect:

• Proven experience working with major telecom operators or players in the SMS/Voice domain
• In-depth knowledge of the telecom services market, especially SMS/Voice
• Expertise with various sales techniques
• Strong PC and office software skills
• Teamwork skills and flexibility in approach
• Excellent communication and negotiation abilities
• Strong time management and self-organisation skills
• Proficiency in English

Will be a plus:

• Knowledge of other foreign languages

What we offer:

• Guaranteed income from your first months with us
• A personal mentor during the onboarding period
• Comfortable working environment
• Remote work format
• A 5/2 full-time work schedule
• A team of young professionals
• Opportunities for training and professional growth
• Regular corporate events and team-building activities
• Benefits: сompany-sponsored language courses, access to professional mental health support, holiday gifts and more

Please include a cover letter, explaining why you believe you’re a good fit for the role and what aspects of the position caught your interest.