Специалист поддержки | Support Manager

Our client is an international company in the iGaming industry that develops and maintains complex high-load IT products for large companies, including globally known brands. We are currently looking for a Support Manager – the main assistant for partners and internal colleagues.

Responsibilities:

• implementation of technical settings, preparation of accesses for partner’s work, and further full supervision of partners’ and colleagues’ activities

• resolving various issues related to the application and accesses

• written communication in internal chats (300–350 chats)

Requirements:

• English language – Intermediate or higher

Would be a plus:

• experience in sales or call center

Conditions:

• work schedule 5/2 with a flexible start of the working day (8:30–10:00 GMT+3)

• probation period: 3 months

• employment under the Labor Code of the Russian Federation (only for Russian citizens), within 1–3 months

• vacation: 28 calendar days, counted from the first working day, the first one can be taken after six months

• 4 additional days off

• no dress code

• lunch compensation

• orporate events twice a year

• training and professional development