Senior Product Manager (IT)

The Senior Product Manager will be responsible for developing e-commerce tools and digital products for Amway customers and ABOs in Kazakhstan, ensuring alignment with Amway’s global strategy and standards. This role requires a visionary leader who can drive innovation, prioritize initiatives through data-driven insights, and manage the full product lifecycle from ideation to launch and continuous improvement.

KEY RESPONSIBILITIES

Product Strategy & Vision

• Develop and own the product roadmap, aligning local market needs with Amway’s global digital strategy.
• Champion the vision and secure stakeholder buy-in across functions.

Discovery & Innovation

• Conduct continuous user discovery, market research, and competitor analysis.
• Validate ideas through prototyping and experimentation before scaling.

Data-Driven Prioritization

• Define, track, and analyze KPIs (conversion, engagement, ROI).
• Partner with business units to integrate commercial data and prioritize initiatives that maximize business impact.

Cross-Functional Leadership

• Lead and inspire cross-functional teams across Technology, Marketing, Sales, Legal, and Operations.
• Advocate for agile methodologies and manage external vendors.

Stakeholder Management

• Build strong partnerships with global product teams and local functions to gather requirements, align priorities, and secure buy-in.

Full Product Lifecycle Ownership

• Manage the entire lifecycle from concept to launch and iteration.
• Validate user stories, coordinate go-to-market plans, and drive continuous product improvements.

Business Acumen

• Develop, plan, and oversee budgets for product initiatives.
• Partner with finance and project management to ensure alignment.

Digital Excellence

• Provide thought leadership on emerging digital tools and best practices.
• Promote a culture of innovation across digital organization.

QUALIFICATIONS

Required Knowledge, Skills, and Experience

• Bachelor’s degree in Business Administration/ Computer Science/ Engineering/ Management or equivalent experience.
• 5+ years of experience in digital product management.
• Fluency in English (written and spoken).
• Proven track record of leading digital products through launch and scale in an agile environment.
• Strong analytical mindset with expertise in KPIs, ROI analysis, and tools such as Google Analytics.
• Excellent communication skills with the ability to influence across teams and present complex concepts clearly.
• Deep customer-centric mindset with experience in user research, UX design, and Minimum Lovable Product (MLP) development.
• Strong understanding of technology concepts and digital applications for business growth.
• Hands-on experience in financial planning, budgeting, and agile methodologies (Scrum, Kanban).
• Proficiency in tools such as Jira, Confluence, and Miro.
• Exceptional organizational and problem-solving skills, with the ability to thrive in ambiguity.

Preferred Qualifications

• Master’s degree (MBA or MS in Computer Science, Data, or related field).
• Advanced expertise in managing global stakeholder relationships.
• Experience with multinational teams and cross-market product rollouts.

EMPLOYMENT CONDITIONS & BENEFITS

• Full-time employment.
• Hybrid work format (combining office and remote work with flexible start times).
• Employee discount on company products.
• Private medical insurance starting from day one.
• Opportunities to participate in global projects.
• Opportunities for horizontal and vertical career development.