Technical Support Engineer (Serbia)

We are seeking a Technical Support Engineer for an international IT company that provides services of dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Location: Serbia

What you will be doing:

• provide technical support to customers in writing;
• diagnose hardware, software, and network failures of virtual and physical servers;
• solve tasks related to basic system administration of servers;
• monitor servers and network equipment;
• work with cloud technologies.

We expect that you:

• have an intermediate level of English or above;
• understand the principles of network protocols and services (OSI, TCP/IP, DNS);
• understand computer hardware;
• attentiveness and ability to search and analyze information.

Will be an advantage if you:

• have experience in installing Windows/Linux OS.
• have experience with Linux operating systems and basic knowledge of working in the Linux terminal.

What do we offer:

• professional development and training in the field of modern information technology;
• comfortable onboarding process and working environment;
• schedule without night shifts and overtime;
• English practice and corporate English Program Compensation;
• remote work and competitive salary.