Бизнес-аналитик (Junior+/Middle)
Бизнес-аналитик (Junior+/Middle)
Описание вакансии
Keydev is on the lookout for a Business Analyst to join our Marketing Department.
Responsibilities:
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Responsibilities:
- Participate in all product development meetings related to CRM tools, campaigns, bonus systems or customer communication features.
- Represent CRM team needs, logic and priorities in cross-functional discussions.
- Maintain Jira tasks: update descriptions, statuses, and deadlines.
- Track and follow up on development progress; flag blockers or delays.
- Set and assign QA testing tasks for CRM Executive team when needed.
- Reports to CRM Executing Team Lead.
- Ensure all tasks are properly described, prioritized, and aligned with CRM logic.
- Create and maintain PRD (Product Requirements Documents) and technical overviews.
- Follow up on any bugs and reassign as needed.
- Inform CRM team about upcoming changes, system releases and feature launches.
- Create clear and concise user manuals, internal guides, and how-tos for CRM teams.
- Be the go-to person for any questions related to bonus engine logic, system behavior, and feature priorities.
Requirements - Experience in CRM, product coordination, or technical operations role.
- Experience with Jira, Confluence, Notion, or similar project management/documentation tools.
- Hands-on experience with CRM platforms (Optimove, FastTrack, etc.).
- Ability to write and maintain PRDs (Product Requirements Documents) and internal manuals.
- Comfortable participating in cross-functional meetings with Product, Design, Tech, and CRM teams.
- Strong organizational and time-management skills.
- Ability to work independently and take full ownership of deliverables.
- Ability to understand and explain basic system logic to non-technical teammates.
- Skilled at documenting and presenting product features and logic to internal teams.
- Detail-oriented with the ability to track multiple ongoing tasks and deadlines.
- Able to identify blockers, escalate issues, and follow up on testing, bug resolution, and feature releases.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Join us for exciting corporate events that foster team spirit and fun!
- Indulge in a variety of snacks available in the office.
We will tell you more about all the benefits on the interview :)
This position is planned to be created (promising).
Похожие вакансии
Бизнес-аналитик / Менеджер проектов
Парфюмерно-косметическая фабрика СОНЦА
Полный день
Минск
до 2200 BYR
