How You Will Make an Impact:
- Take part in sell-out platform roadmap preparation
- Prepare the best customer journey taking into account Hybris, legal and partner's limitations
- Provide requirements to UX/UI designers for preparing mockups and prototypes
- Write technical requirements to developers
- Communicate with developers to explain the requirements, incl FAQ sessions
- Active negotiations with vendors for API integration and Samsung developers (Spoke/HUB) and other issues regarding customer journey
- Active negotiations with other departments to receive confirmation for customer journey
- To add the requirements to legal contract with vendors from the tech processes side
- Add JIRA enhancement JIRA tickets with business justification and ROI calculation
- Communicate with GMC and AI team to include the ENH tickets to roadmap
- Make sign-off after testing finished successfully
- Make correct prioritization of all JIRA tickets
- Improve all eStore processes, especially for automation and reducing manual work
- Control QA testing and check QA reports, acceptance criteria, sign-off test cases for QA
- Texts for interfaces with translations
- Update and monitor daily all ENH tickets
- Negotiations with admin team for project processes and contract
- Negotiations with partner, preparation of needed documentations, incl. NDA, requests, official letters
- Preparation of Knox Approvals and ECMS approvals and its corrections
- Organizing daily and weekly meetings with partner and other departments, following MoM
- Preparation of status and daily progress tracking
- Making corrections and updates to necessary documents in case of project changes
- Preparing necessary materials for project description
Your Background at a Glance:
- English (upper intermediate)
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Action Oriented
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Analytical skills
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Critical thinking
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Customer Focus
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Teamwork
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Results oriented
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Problem Solving
Our Promise to You:
- Work Your Way: embrace a flexible schedule starting from 7AM up to 7PM
- Level Up Anytime: get unlimited access to premium online training platforms
- Stay Healthy, Stay Happy: full medical insurance coverage
- Annyenghaseyo to New Skills: dive into Korean language classes
- Move, Stretch, Thrive: from fitness reimbursements to weekly yoga sessions
- Fuel Up on Us: enjoy daily lunch allowance