HR Operations Specialist

Mapbox Minsk R&D center (OOO MapData) enables navigation for people, packages and vehicles. Our underlying maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time.

What You'll Do

The HR Operations Specialist supports Mapbox employees by developing and maintaining HR Operations processes and programs. We are seeking an enthusiastic, analytical individual with a creative mind and desire to learn. The role will provide support to employees within the European regions and work closely with all of our HR, Finance, and IT teams.

Responsibilities:

• Frontline HR contact for the lifecycle of employee needs

• Employee lifecycle includes new hire onboarding, from paperwork to facilitating sessions, through employee questions and updates, and employee offboarding

• Administers employee paperwork both in-person and electronically

• Responsible for benefits enrollment and administration by employee region

• Maintains employee records, documents, and reporting in Mapbox’s HRIS

• Facilitates employee requests to update personal information, obtain employment letters, and other ad hoc requests

• Responsible for immigration and relocation processes for employees in Europe and consults with Mapbox’s attorneys on the employees’ behalves

• Triages HR ticketing system and handles first level questions

• Manages time & attendance and leave administration/tracking

• Consults with external counsel on employment regulations in the regions that we support and administers contract updates periodically

• Assists with company reporting and audits

• Assists with HR requisitions and invoicing.

What We Believe are Important Traits for This Role

• 2+ years experience in administration role (HR Specialist/Assistant, Office Manager, Department Assistant)

• Strong communication skills (verbal and written) both with the internal customers

  and external providers

• Ability to work with large document flow and a large number of requests

• Experience working in Rippling HRIS (or similar HRIS software)

• English not lower than B2 (upper-intermediate)

• Positive attitude, result oriented, fast learner, motivated with desire to develop within HR function.