Head of Account Management (US market)

Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. Among our clients are such companies as SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent and many others.

Founded in 2017 in New York, the company has expanded its presence with offices in California, Florida, and Texas. As a nationwide company, we serve clients across North America, offering our signature glass products and services to diverse markets.

We are expanding our team and establishing a new Project Management Department. We are looking for a Head of Account Management to take charge of it. The ideal candidate will be responsible for ensuring effective management and coordination, optimizing control processes, and driving successful project execution.

We consider candidates from anywhere in the world!

Employment Type:

• Full-time 8.30 am - 5 pm, New York time
• Remote work

Responsibilities:

• Ensure high-quality project execution and team performance
• Develop and implement strategies to improve the efficiency and effectiveness of the team, ensuring that they meet and exceed performance metrics
• Oversee the complete project lifecycle from initiation to feedback collection
• Foster strong client relationships and resolve any conflicts
• Optimize processes for improved efficiency and productivity
• Lead, motivate, and develop the project/account management team
• Implement innovative project management tools and methodologies
• Collaborate with cross-functional teams, including the engineering, sales, scheduling department, and others

Requirements:

• Bachelor's degree in Engineering
• Minimum 3 years in a leadership or senior role
• Experience working in international companies
• Fluency in English (C1-C2), both written and spoken
• Strategic planning and process optimization
• Project management skills
• Exceptional client communication and conflict resolution
• Ability to lead and inspire a team

Conditions:

• Competitive salary based on skills, experience and location
• A wide range of performance-based bonuses
• Paid sick leave and vacation

Why Join Us?

• We provide documents suitable for obtaining Nomad visas
• Opportunity to visit offices in New York and Los Angeles
• Clear opportunities for career development
• Work with a diverse and talented group of professionals
• Supportive and innovative work environment

If you are a strategic thinker with a passion for project management and a track record of successful project delivery, we would love to hear from you. Apply now to join our team and help us achieve excellence in project management!