Corporate Sales Team Manager

GiftBasketsOverseas (GBO) is looking for a Corporate Sales Team Manager to lead our global B2B sales operations, drive revenue growth, and build a high-performing team that thrives during peak seasons. If you’re a strategic sales leader who loves building structure, improving processes, and coaching teams to win — this role is for you.

What You’ll Lead & Own

Strategic Sales Leadership

• Build and execute the corporate sales channel strategy aligned with company goals.
• Identify new business opportunities and expand market reach.
• Strengthen retention and grow existing corporate accounts.
• Partner with Marketing, Product, Fulfillment, and Catalog teams to elevate corporate offerings and smooth operations.
• Set clear performance expectations and KPIs.
• Drive data-based decision-making for pipeline health and forecasting.

Team & People Leadership

• Lead, coach, and support the Corporate Sales team to meet and exceed goals.
• Run effective 1:1s, training sessions, and performance development plans.
• Hire and ramp new team members; build quarterly enablement plans to increase win rates.
• Maintain strong morale, collaboration, and accountability.

Peak Season Leadership

• Build staffing plans, outreach calendars, and peak-season playbooks.
• Ensure the corporate pipeline is locked early and teams are fully prepared.
• Review post-season performance and implement lessons learned.

Operational Excellence

• Oversee day-to-day corporate sales operations: inboxes, deals, SLAs, communication standards.
• Reduce “lost deals” through better process, messaging, and handoffs.
• Drive clear, documented SOPs and run effective corporate sales meetings.
• Ensure an exceptional customer experience from quote to delivery.

Qualification

How Success Will Be Measured

• New Client Acquisition
  (logo growth, win rate, new-business revenue)
• Recurring Business
  (repeat order rates, account expansion, reactivation)
• Margin & Financial Discipline
  (gross margin, prepayment, DSO)
• Pipeline Quality & Forecast Accuracy
  (coverage, hygiene, sales velocity)
• Client Experience
  (quote/response SLAs, CSAT/NPS)
• Team Leadership & Development
  (coaching, onboarding, CRM hygiene, engagement)

Experience

What You Bring

Essential

• 4–10+ years in B2B Sales, Customer Operations, or Service Delivery.
• 2+ years leading teams in sales or customer-facing roles.
• Strong communication skills and ability to build real rapport with clients and teams.
• Experience with CRM systems (HubSpot ideal) and ticketing tools.
• Highly organized with strong prioritization skills.
• Comfortable in fast-paced, seasonal business environments.
• Strong problem-solving mindset and ownership mentality.
• Excellent English (written & spoken).

Preferred

• Experience in global gifting, e-commerce, or logistics.
• Fluent in Russian, Spanish, or Portuguese.
• Familiarity with guidelines/operations documentation.
• Background in strategic account management or sales channel development.
• Entrepreneurial mindset with enthusiasm for continuous improvement.