Prodcut & Marketing Manager

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centers for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.

Responsibilities:

• Develop and implement go-to-market strategies for the Russian market, identifying opportunities for growth and expansion.
• Monitor and report on the overall performance of the Russian market to headquarters, identifying areas for improvement.
• Build and maintain strong relationships with clients and stakeholders, ensuring compliance with relevant regulations and standards in Russian operations.
• Monitor the performance of campaigns and projects using data analysis and BI skills, optimizing future campaigns and projects, improving customer experience, and analyzing conversion rates.
• Provide guidance and support to the team, ensuring each function performs at its best to collectively boost the growth of the Russian market.
• Work closely with headquarters and other local departments and teams to ensure offshore operations align with overall business objectives.
• Stay up-to-date with industry trends and developments, ensuring the company remains at the forefront of offshore technology and innovation.

• Minimum 8 years of relevant experience in the local travel/ OTA industry; experience in a fast-paced, startup, or scale-up environment is preferred.
• English Competency is required.
• Strong knowledge of Russian regulations and standards in digital marketing.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical skills and mindset, preferably familiar with analytics tools.
• Proven ability to manage and lead a team, delivering projects on time and within budget.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What's more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and the global job rotation program enables you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.

• We encourage flexible work arrangements

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon!