Customer Service Specialist

Our company is growing fast, and we invite you to join us. We are looking for a Customer Service Specialist to become part of our team.

What you will do:

• Manage App Store and Google Play reviews;
• Gather and analyze user information;
• Report on frequently asked questions;
• Provide regular feedback on common issues.

What you should have:

• Excellent written and verbal communication skills in both English and Russian;
• Patience and an eye for detail;
• Solid grasp of the mobile app market;
• Ability to dig into tech details when required;
• Ability to manage multiple projects simultaneously.

What we offer:

• Working on a variety of unique in-house products in a friendly team of professionals;
• Independent decision-making and no meaningless paperwork;
• A chance to influence the development of our products directly;
• Offices located in the city center close to subway stations;
• Medical insurance (including dental);
• English courses;
• Corporate discounts and parking compensation;
• A choice between working from home or the office;
• Sports reimbursement, 5 sick days, and other benefits.

You’ll need to do a test task for this position.

Размещены сведения о перспективном рабочем месте.