Support Manager

Our client is an international company in the iGaming industry that develops and maintains complex high-load IT products for large companies, including globally known brands. We are currently looking for a Support Manager – the main assistant for partners and internal colleagues.

Responsibilities:

• Implementation of technical settings, preparation of accesses for partner’s work, and further full supervision of partners’ and colleagues’ activities;

• Resolving various issues related to the application and accesses;

• Written communication in internal chats (300–350 chats).

Requirements:

• English language – Upper-Intermediate or higher.

Would be a plus:

• Experience in sales or call center.

Conditions:

• Work schedule 5/2 with a flexible start of the working day (8:30–10:00);

• Probation period: 3 months;

• Employment under the Labor Code of the Russian Federation (only for Russian citizens), within 1–3 months;

• Vacation: 28 calendar days, counted from the first working day, the first one can be taken after six months;

• 4 additional days off;

• No dress code;

• Lunch compensation;

• Corporate events twice a year;

• Training and professional development.