HR manager

TLScontact is a global leader in customer relationship management. We offer a wide range of services, from processing visa documentation to passing back passports with final consideration. In July 2023, we were delighted to announce that we had achieved Great Place To Work® certification in 34 countries, representing 90% of our workforce.

Due to business growing, we offer a position of HR manager to work in Visa Application centre (TLScontact, which is a part of the Teleperformance Group).

Our company occupies a leading position in the world in the field of outsourcing visa support services.

Scope: Kazakhstan, Uzbekistan, Kyrgyzstan

Key Responsibilities:

• Administer the full employee lifecycle, from onboarding to offboarding

• Coordinate recruitment efforts, including posting job ads, screening candidates, and scheduling interviews

• Support employee relations by responding to inquiries, addressing concerns, and helping to resolve conflicts

• Maintain and update HR records and employee files, ensuring accuracy and confidentiality

• Administer employee benefits and serve as a liaison with benefits providers

• Manage the payroll process in coordination with finance, ensuring timely and accurate payroll processing

• Track working hours, leaves, and absences to ensure payroll data accuracy

• Ensure compliance with labor laws, tax regulations, and internal policies

• Prepare HR reports and maintain HRIS systems

• Support HR projects and initiatives as needed