Director of Catering / Директор по продажам мероприятий

The Four Seasons Hotel Moscow is located in the heart of the city and the building itself is a reflection of a legendary former Moskva Hotel back in 1935.

Our current team of more than 350 hospitality industry professionals is striving for the exceptional service to be delivered to our precious guests while creating an atmosphere of home far from home.

RESPONSIBILITIES:

• Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Manager and Catering Administrative Assistants. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report;
• Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment;
• Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event;
• Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events;
• Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments;
• Make timely decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel;
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Board of Operations, Menu Tastings and Planning Site Visits;
• Conduct performance evaluations and mentor for Assistant Director of Catering, Catering Sales Managers and Administrative Assistant. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee;
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee;
• Facilitate and monitor training of new Catering Managers and Administrative Assistants;
• Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc);
• Contribute to the preparation and analysis of the catering and conference services weekly 3-month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget;
• Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the hotel.

QUALIFICATION REQUIREMENTS:

• Previous experience as a Director of Catering 5* International hotel chain is a must;
• Fluent English (both orally and in writing);
• University degree (or equivalent);
• Good personal & business reference;
• Working knowledge of computer spreadsheets (Excel), word processing (Word or Word Perfect), and PowerPoint.

CONDITIONS:

• Competitive salary;
• Attractive benefits package;
• High corporate culture;
• Career opportunity;
• Corporate trainings.