Customer Strategy and Planning Expert

Background & Purpose of the Job

As Customer Strategy and Planning Expert, you will be responsible for delivering targets of volume and financial indicators by leading forecasting and trade investments.

Exciting tasks await you

• Lead customized channel / customer activation aligned with Marketing department strategies
• Lead CD (Customer Development) budgets to achieve Turnover, Sales Growth, Volume Growth, Margin of total company working closely with Finance department
• Ensure that business plans are “trade-fit"
• Provides customer and channel lens (IBP)
• Chennel-specific category plans including eCommerce
• Prepare, communicate, and follow monthly and yearly sales targets of volume and turnover per channel and customer
• Lead and prepare channel & customer base promotion strategy and develop and monitor execution of promotional plan (both Trade and Consumer
• Propose and monitor Sales Force Incentives (SFI)
• Regular market visits to ensure the accuracy of inputs
• Represent CD function at team meetings, be first point of contact for other functions
• Drive business performance and provide input into S&OP (Sales & Operations Planning) meeting
• Check and follow stocks of the company closely working with supply chain and prepare plans for times of out-of-stock and/or over-stock
• Prepare and propose pricing and volume forecasts for innovations and existing portfolios informing the finance department and supply chain while aligned with marketing

What you’ll need to succeed

• Experience in sales and field execution, in category operations and in shopper marketing (3-5 years)
• Excellent written and verbal communication skills
• Competent in MS Office
• Attention to details, data driven (use data to support recommendation)
• Has a "Can Do" attitude and result oriented
• Ability to navigate within a matrix organization
• Ability to juggle several projects with different deadlines and various stakeholders
• Entrepreneurial and energetic
• English Language C1
• Analytical Competencies

What we offer

• Competitive salary with annual bonus
• Extensive compensation package (lunch, communication, etc.)
• Agile working schedule (e.g. flextime, home office)
• Strong focus on wellbeing agenda within the company
• International supportive working environment
• Personal and professional trainings