Installation & Upgrade Engineer (Healthcare systems: PACS and AWS)

TOP international medical devices manufacturing company is seeking an experienced Installation & Upgrade (I&U) Engineer to join the team, specializing in the deployment and upgrade of PACS (Picture Archiving and Communication Systems) and AWS (Advanced Visualization Server) for healthcare providers.

Key Responsibilities:

• Perform installation, configuration, and upgrades of PACS and AWS at customer sites and remotely.
• Collaborate with project teams, customers, and third-party vendors to ensure successful system deployment.
• Conduct system testing, troubleshooting, and performance optimization before go-live.
• Provide on-site and remote support for system go-lives and post-installation validation.
• Work closely with IT teams to integrate systems within hospital environments, ensuring compatibility with existing infrastructure.
• Document installation processes, configurations, and issues, ensuring knowledge sharing within the team.
• Train end-users and IT staff on system operation and best practices.
• Provide ongoing technical support and assist in diagnosing and resolving system issues.

Required Skills & Experience:

• Strong knowledge of healthcare IT systems, particularly PACS, RIS and Cardiology imaging solutions.
• Experience with Windows Server administration (installation, configuration, Active Directory, Group Policy, and security settings).
• Understanding of DICOM, HL7, and FHIR protocols for medical imaging and interoperability.
• Proficiency in SQL databases (querying, backup/restoration, performance tuning).
• Experience with networking concepts (TCP/IP, VPNs, Firewalls, VLANs, and troubleshooting connectivity issues).
• Strong analytical and troubleshooting skills with the ability to resolve complex system issues.
• Familiarity with virtualization technologies such as VMware and Hyper-V.
• Experience working with hospital IT departments and understanding of clinical workflows.
• Excellent verbal and written communication skills.
• Ability to work independently and within a team in a fast-paced, customer-focused environment.

Additional Requirements:

• Willingness and ability to travel to customer sites as required (estimated 50% travel, but this may vary based on business and customer needs).
• Russian speaking and advanced English.

Desirable Skills:

• Experience with cloud-based solutions.
• Scripting skills (PowerShell, Python, or Bash) for automation.
• IT certifications such as Microsoft, VMware, or networking-related qualifications.
• Previous experience in a healthcare or medical imaging environment.

Conditionals:

• Fixed salary
• Annual bonus
• Social benefits
• Outsourcing contract