Restaurant General Manager

• Experience:
o Proven experience managing a restaurant with home/office delivery service

(managing own delivery would be an advantage).

o Background in structured, system-driven businesses (restaurant chains, franchise

operations).

o Experience leading a team of at least 10 employees.
o Experience working with food delivery aggregators (Talabat, Deliveroo, Noon
Food, etc.).

• Operations Management:
o Full control over restaurant operations.
o Managing food flow.
o Efficient organization of delivery service process.
o Ensuring food quality and compliance with food safety standards.
o Managing storage, inventory, and stock control.
o Planning and monitoring service speed and efficiency.

• Team Management:
o Leading restaurant team: managers, cooks, cashiers, couriers, etc.
o Hiring, training, onboarding, and mentoring staff.
o Employee evaluation, performance monitoring, and professional development.
o Task delegation and execution control.

• Financial Management:
o Strong understanding of restaurant financial models.
o Cost optimization and profitability improvement.
o Efficient management of labor and resource expenses.

• Customer Focus:
o Ensuring high service quality and guest experience.
o Monitoring guest feedback and maintaining service standards.

• Restaurant Marketing:
o Understanding restaurant promotion strategies and customer acquisition.
o Menu management and pricing strategies to increase customer retention.

• Process Structuring:
o Establishing clear workflows, regulations, standards, and checklists.
o Maintaining cleanliness and order in the workplace.

Soft Skills (Leadership & Personal qualities)
• Leadership & Team Development:
o Ability to inspire and motivate the team.
o Coaching and mentoring employees.
o Creating a strong team through personal charisma and leadership rather than
authority alone.

• Analytical Thinking:
o Identifying root causes of problems and implementing solutions.
o Assessing operational efficiency and optimizing processes.

• Flexibility & Adaptability:
o Readiness to work in a startup environment and build processes from scratch.
o Problem-solving mindset and ability to implement improvements.

• Responsibility & Independence:
o Ability to make independent decisions and take full ownership.
o Readiness to manage all on-site operations autonomously.

• Communication Skills:
o Strong relationship-building skills with staff, management, and partners.
o Diplomacy in guest and team interactions.

• Stress Resistance & Multitasking:
o Ability to remain calm and find solutions under pressure.
o Effective time management in a fast-paced environment.
o Attentiveness to feedback and continuous improvement.

Offer & Conditions
• Full-time position in Dubai.
• Opportunity to launch and scale a new restaurant concept.
• Competitive salary based on experience.
• Professional growth and career development opportunities.

Conclusion
The ideal candidate is a strong leader who can ensure smooth and efficient restaurant operations, build and motivate a high-performing team, maintain high-quality standards, and drive continuous improvements for business growth.