DevOps Engineer

We’re looking for a DevOps Engineer to handle operational tasks across DevOps and IT support: assisting users (devices, access, onboarding/offboarding), managing equipment procurement, monitoring production infrastructure, and performing routine server maintenance.

Direct Manager: Senior DevOps

Location: Minsk
Format of work: full-time role with flexible start times and a hybrid setup (4 days in the office, 1 remote)

Responsibilities:

• corporate users / helpdesk (office & back office):

a) user support and resolution of common IT issues (Wi-Fi / VPN / logins / 2FA / services);
b) onboarding/offboarding + access management and basic security;
c) hardware and software asset management;
d) device inventory, procurement/repairs, license management.

• production infrastructure monitoring / incident response (L1–L1.5):

a) production monitoring: alerts/dashboards, availability, and key metrics;
b) escalation and improvements: handover to Senior DevOps/development team with proper context and timeline + participation in postmortems, improving alerts and observability.

• servers onboarding & routine maintenance

a) setup and support of production servers using templates: updates/planned maintenance, backup and health checks, documentation, change management, and access control.

• web team CI/CD (build & deploy automation)

a) CI/CD support for the web team: configuring build/test/deploy pipelines, secrets management, basic release standards (environments/versions/tags), improving deployment speed and stability;
b) troubleshooting and initial triage of failed pipelines/deployments with escalation when necessary.

What We Expect from You:

Hard skills

• 2+ years of experience as a DevOps;

• confident Linux administration: users/permissions, basic networking, systemd, logs, troubleshooting;

• understanding of monitoring and alerting principles (metrics/logs/traces, basic SLI/SLO concepts);

• experience handling incidents and proper escalation (what information to collect and how to describe issues clearly);

• practical server administration: updates, basic security, backup concepts;

• experience with ticketing systems (Jira) and documentation tools (Confluence);

• basic networking knowledge (DNS, TCP/IP, VPN, Wi-Fi) and common user-related issues;

• Ability to work with documentation and organize hardware/license inventory.

• Experience with CI/CD systems: GitHub Actions / GitLab CI (preferred), Jenkins (as an alternative).

• ability to configure and maintain pipelines (build/test/deploy), manage artifacts, environment variables, and secrets.

Soft skills

• customer-oriented mindset and calm communication with users;

• attention to detail, discipline, ability to follow processes/checklists;

• ability to prioritize: distinguish between “production is on fire” and “the printer doesn’t work”;

• willingness to learn and gradually expand responsibility;

• responsibility, strong communication skills, and readiness to help colleagues solve problems.

Nice to Have:

• experience with IaC (Terraform/Ansible), at least at the level of reading configurations and making minor changes;

• experience with containers (Docker) and a basic understanding of Kubernetes;

• experience with cloud platforms (AWS/GCP/Azure) or hosting providers;

• understanding of security best practices (2FA, least privilege principle, key/secret management);

• experience writing runbooks and checklists, and improving helpdesk/monitoring processes;

• experience building CI/CD for web projects (GitHub Actions / GitLab CI), pipeline optimization (caching, parallelization), and basic release practices (environments, rollback, versioning).

• official employment and a competitive salary;

• paid vacation+5 personal days per year;

• full-time role with flexible start times and a hybrid setup (4 days in the office, 1 remote);

• support for growth: we cover professional courses, books, and conferences;

• private health insurance (including dental and/or medication coverage);

• fast skill growth in a startup-paced environment;

• a culture of openness, respect, and honest feedback;

• minimal bureaucracy — maximum impact and momentum.

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