Senior Service Engineer (Rock Processing)

Company: Sandvik Mining and Construction Kazakhstan Ltd
Crushing & Screening
Location: Central Asia, South Caucasus, Turkey (business trips 25–75% of working time within territory)

Responsibilities:

• Diagnostics, repair, and restoration of Sandvik crushing and screening equipment at customer sites.
• Preparation of technical reports, defect lists, photo and video documentation of work performed.
• Handling warranty claims: analyzing causes of malfunctions, interacting with the warranty department and manufacturer.
• Participation in installation, commissioning, and start-up of equipment.
• Performing engineering calculations and selecting equipment according to customer specifications.
• Training and mentoring junior specialists, participating in the development and implementation of service procedure improvements.
• Representing the company at customer sites, coordinating interaction with internal departments.
• Organizing and controlling safe work practices, conducting risk assessments (ROAM, EHS).

Requirements:

• Higher technical education (mechanical engineering, electromechanics, automation, or related fields). Secondary specialized education is possible with at least 3 years of work experience.
• At least 5 years of experience in the technical field, with at least 3 years in service or repair of mining/rotating equipment.
• Deep knowledge of the design, operating principles, and repair of equipment.
• Skills in diagnostics, reading electrical, pneumatic, and hydraulic diagrams.
• Proficiency with tools, measuring instruments, and digital diagnostics.
• Willingness to travel (25–75% of working time).
• Communication skills, ability to train and mentor employees.
• Responsibility, initiative, customer orientation, adherence to corporate ethics.