Night manager

• Supervise and coordinate all activities of the front desk and night staff.
• Ensure the safety and security of guests, staff, and the property.
• Handle guest inquiries, complaints, and requests professionally and promptly.
• Manage check-in and check-out procedures efficiently.
• Conduct regular inspections of the property to ensure cleanliness, safety, and maintenance standards.
• Oversee cash handling, billing, and reconciliation processes.
• Respond to emergency situations, including medical incidents, security issues, and fire alarms.
• Maintain detailed records of overnight activities, incidents, and reports.
• Ensure compliance with all company policies, procedures, and legal regulations.
• Collaborate with other departments to ensure guest needs are met.

Требования:

• Must have at least 3-5 years’ experience in the luxury hospitality industry. More experience preferred

• Computer skills, Hotel Operating Systems

• Able to read and write excellent Uzbek, English, Russian and preferably another language

• High school or equivalent education required.

• Communication skills
• Organisational skills
• Information system knowledge
• Guest focus
• Problem solving skills
• Appearance: Confident, well-groomed and dressed in a business smart manner.
• Personality: Warm, welcoming, smiling and pleasant.
• Act with integrity.
• Excellence in communication skills: verbally and listening.
• Exhibit self-confidence
• Make sound decisions
• Talented chef
• Take initiative

• Accommodation on the employer's premises.
• Salary: competitive, discussed after interview.
• Opportunities for career advancement and corporate training.
• Additional benefits: discounts on services, meals.
• Opportunity to work at a high-end resort with international service standards and a premium guest experience.