IT Engineer
IT Engineer
Алматы, проспект Достык, 210Б
Описание вакансии
Responsibilities:
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- Deliver and configure IT solutions, including servers, storage, switches, virtualization and cloud platforms.
• Handle service requests (SR) from customers: troubleshoot and resolve IT-related issues, conduct root cause analysis, diagnose faults, escalate to regional/HQ if needed, and follow up to resolution.
• Conduct routine health checks on IT infrastructure.
• Handle onsite surveys, installation, testing, commissioning, and maintenance of IT equipment.
• Offer remote and on-site technical support during installations and operations.
- Bachelor's degree in Telecommunications, Computer Science, Electronics Engineering, or related field.
• 3+ years in IT infrastructure: storage, virtualization, backup, and network management.
• Knowledge of storage systems (e.g., architecture, features; support for design, implementation, administration, migration, resolution). Familiar with mainstream storage products, like EMC, NetApp, HDS storage IBM products
• Proficiency in virtualization (e.g., VMware vSphere, ESXi, Hyper-V, KVM; design and implementation support).
• Understanding of network products (e.g., Cisco, Huawei, Juniper; integrated design support).
• Strong analytical, problem-solving skills; ability to prepare HLD/LLD.
• Excellent communication and customer service skills.
• Proactive self-learner; customer-oriented; willing to travel. - English minimum Intermediate
- Almaty 5/2