Moderation Team Lead

We’re Tribute - the leading monetization platform on Telegram. Our users earn through donations from their followers, subscriptions to private channels, paid digital content and physical products. 60k+ creators are already actively using Tribute, incl. many well-known names and bloggers with large audiences.

And that number keeps growing every day!

Now we’re looking for a Moderation Team Lead — someone who can keep things fair, fast, and human. A person who enjoys solving tricky cases, guiding a team through tough calls, and improving processes so that both creators and users feel safe and supported.

Responsibilities:

• Review and resolve complex or disputed moderation cases, making final decisions.

• Monitor and ensure quality of moderation work (case reviews, feedback).

• Update and create moderation guidelines and policies.

• Manage timelines and ensure balanced workload distribution.

• Conduct team calls for feedback, case reviews, and motivation.

• Support onboarding and training of new team members.

• Participate in hiring and evaluating moderators.

• Maintain moderation reports and performance metrics.

Requirements:

• Experience in content moderation, content control, or anti-fraud.

• At least 1 year of experience leading or mentoring a team.

• Strong decision-making skills and confidence in standing by them.

• Excellent ability to structure information and write clear guidelines.

• Strong communication skills (both verbal and written).

• Calm, responsible, and reliable — someone we can trust.

Nice to Have:

• Experience working with Telegram bots, monetization platforms, or user-generated content (UGC).

• Experience in quality assessment, case review, and metrics implementation.

• Background in recruiting, onboarding, or training team members.

Why it is a fantastic opportunity:

• Our business is growing at an exponential scale.

• Non-bureaucratic management that focuses on results.

• Regular performance reviews to assess your progress.

• Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.

• Compensation for medical expenses.

• Provision of necessary equipment.

• 20 working days of paid vacation annually.

• 11 days off per year.

• 14 days of paid sick leave to support your health and recovery when needed.

• Access to internal conferences, English courses and corporate events.