Customer support specialist
Customer support specialist
Ташкент, улица Айбека, 14
Описание вакансии
Responsibilities:
- Responsible for customer support & spare parts delivery for Uzbek operators, implementing process management requirements, achieving KPI targets, and improving customer satisfaction.
- Responsible for customer support & spare parts business process standard promotion and training, organize standard inspections and promote problem rectification.
- Responsible for tracking, promoting and closed-loop resolution of major customer support & spare parts issues.
- Bachelor Degree Technical education (telecommunication/IT preferable);
- Excel, Power Point, Word, Computer Exelent knowledge;
- Having network basic knowledge;
- English and Russian well speaking languages;
(Uzbek language is preferable) - Attentiveness and the ability to work with a large amount of information.
- Opportunity to develop professionally in the company and realize your potential;
- Payment for mobile communications;
- Official registration from the first day of work, social guarantees (vacation, sick leave, etc.);
- Comfortable working conditions (office in the city center, working laptop, congratulations and gifts for holidays, corporate parties, etc.);
- Medical insurance;
- Working hours from 9.00 to 18.00, 5/2.
Навыки
- Customer Support
- Английский язык
- Negotiation skills
Адрес
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