Business Analyst

Andersen is hiring a Business Analyst for a project with a global travel payment provider. The role focuses on enhancing a platform that ensures secure payments, advanced analytics, and continuous innovation for the international travel industry.

The customer is a global corporate travel payment solution owned and operated by the world’s leading airlines. Its network includes major carriers that issue charge cards accepted by thousands of travel-related merchants worldwide, covering air, rail, cruise, and agency payments. The platform also enables airlines to accept multiple payment methods, including alternatives, via integrated processing partners within the customer’s network.

The project is centered on a proprietary payment technology platform designed to deliver secure transactions, centralized billing, detailed reporting, and advanced analytics. Its main goal is to reduce payment processing costs and streamline expense management for large organizations worldwide.

Responsibilities:

• Gathering, analyzing, and documenting business and functional requirements from internal and external stakeholders.
• Conducting interviews, workshops, and negotiations with clients and end users.
• Creating and maintaining BA documentation: BRD, FSD, user stories, BPMN diagrams, acceptance criteria.
• Acting as a bridge between product, engineering, and client teams, ensuring clear communication.
• Supporting backlog refinement and prioritizing features by business value.
• Collaborating closely with Product Managers, UX/UI, Developers, and QA.
• Contributing to pre-sales discovery and proposal preparation when needed.
• Monitoring fintech and payment industry trends, suggesting products and process improvements.

Must-haves:

• Experience as a Business Analyst in fintech, banking, or enterprise systems, for 4+ years.
• Proven track record of direct communication and negotiation with stakeholders and end customers.
• Strong knowledge of BA artifacts (BRD, FSD, user stories, diagrams).
• Proficiency with tools like Jira, Confluence, Miro, Lucidchart, Figma.
• Good understanding of APIs, integrations, and financial processes.
• Excellent facilitation, presentation, and communication abilities; strong stakeholder management.
• Solid understanding of Agile/Scrum methodologies.
• Level of English – Upper-Intermediate and above.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
• We welcome specialists from every part of the world.
• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
• We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.

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