Contact Center Specialist

The recruiting agency Brightman invites a Contact Center Specialist to join the team.

The customer is an international IT company specializing in software development, mobile applications, and web development for various industries. The company offers a wide range of services, including custom software development, IT consulting, project management, DevOps, support, and maintenance.

With offices in the USA, Europe, and the UK, the customer has established itself as a reliable technology partner on a global scale. The company collaborates with clients from diverse sectors such as financial services, healthcare, logistics, media and entertainment, telecommunications, and more.

Responsibilities:

• Customer information support: in calls, live chat.
• Phone calls and calls with the sales department are possible.
• Processing of applications for subsequent transfer to the sales department.

Requirements:

• Higher or incomplete higher education (final year students).
• Good oral and written communication skills.
• Good communication skills and a desire to develop business communication.
• Excellent work both in a team and independently, the ability to prioritize and effectively perform several tasks at the same time.
• Level of English – from Advanced and above.

Reasons to join:

• Mentoring and adaptation systems for new employees to integrate comfortably into the team and work.
• A cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• Access to the best educational platforms, seminars, and practices.
• Medical insurance with dental coverage.
• Compensation for the cost of gym memberships.

*Planned to be created and filled (prospective vacancy)