CRM Integrator (Zoho / Salesforce)

About the Project

• Fuel card sales in the U.S. (all sales are conducted within the United States).
• Project launch: March 2024.
• Company background: Operating since 2017, with a similar project successfully growing for the past five years. Based on its stable performance, we have decided to expand operations and diversify our product range. (This is not a new market test; the concept has already proven successful, and we are now focused on scaling the business by offering a broader product portfolio).
• Part of a logistics group: The project is a division of a U.S. trucking logistics group, which is the market leader in Uzbekistan. The company is a registered IT Park resident with offices in Tashkent (two offices), Chicago, and Orlando.
• Well-established processes: The company has fully developed operational processes. You can adopt existing systems from our similar project, adapt them, or implement new ones from scratch—this depends on the manager’s vision and capabilities. The owners are highly receptive to innovation.
• Expansion plans: By the end of 2025, we aim to fully assemble the team in Tashkent.

Responsibilities:

• Implement, configure, and maintain Zoho CRM system.

• Design and optimize sales pipelines, automations, task flows, notifications, templates, and scripts.

• Integrate the CRM with third-party tools: telephony, email, messengers, analytics platforms, etc.

• Import, migrate, and clean customer databases.

• Build and visualize analytical dashboards and reports.

• Train and support users to ensure smooth CRM adoption and usage.

• Continuously optimize processes based on system insights and team feedback.

• Collaborate with sales, IT, and analytics departments.

Requirements:

• Minimum 1 year of experience with Zoho CRM or Salesforce (implementation, customization, and support).

• Solid understanding of CRM logic, sales funnels, and process automation.

• English proficiency at C1 level or higher (spoken and written) — mandatory.

• Experience with integrations via API, Zapier, Make, or Zoho Flow is a strong plus.

• Experience in onboarding and supporting end users.

• Strong sense of ownership, initiative, and the ability to independently drive improvements

We Offer:

• Competitive salary .

• Comfortable office in the center of Tashkent (Gafur Gulyam metro station) with all necessary equipment.

• Schedule: 19:00 - 03:00.

• Opportunity to be part of a large-scale international project targeting the U.S. market.

• A flexible, open-minded team and innovation-friendly management.

• Career growth potential within the company’s IT and operations structure.