Senior Technical Writer

What makes the role special

This role is for someone who knows how to explain complex things clearly and simply. The technical writer will help users and teams understand how the product works — from system design to specific features and updates.

Documentation is treated as part of the product, not as an afterthought. The writer will work closely with developers, designers, and analysts.

There will be a lot of work with localization and AI tools like ChatGPT and DeepL — to speed up writing, improve readability, and adapt texts for different audiences.

Tasks to solve

• Create and maintain technical documentation for internal and external users: product architecture, APIs, data flows, and integrations
• Write product-related texts: interface copy, release notes, update descriptions, user guides
• Build and follow a consistent content strategy and tone of voice
• Conduct interviews with product teams and translate knowledge into readable documentation
• Contribute to localization processes and adapt texts for different markets
• Maintain internal knowledge base in Confluence and Jira
• Work with Git + Markdown for in-product documentation
• Use tools like Figma, JSON, CAT-tools for working with product copy

This role is perfect for you if

• English proficiency at C1–C2 level: ability to write and edit high-quality content
• Proven experience writing technical documentation for software products
• Ability to structure and analyze large volumes of information independently
• Familiarity with Git, Markdown, and collaborative documentation workflows
• Experience using AI tools like ChatGPT / DeepL / Perplexity / Google Gemini / Grok to improve readability and speed up translation

Why choose Group-IB:

• Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB's offices are located in seven countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability. Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

What else you should know:

• Flexible schedule. Group-IB does not have fixed working hours. You choose your own schedule. We adhere to the principle advocated by Steve Jobs: “We have to work not 12 hours, and head.”
• Health. If anything goes wrong, don’t worry — we offer health insurance.
• Certificates and training courses. Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.

Sounds like you? Apply now!