Account Manager (IT)

Who we are

TrueLab Game Studios is an international game developer providing stunning games with diverse mechanics and original graphics. We offer a growing portfolio of next-generation HTML5 titles with smooth and engaging gameplay, unique bonus features and authentic top-quality visuals. We are passionate about game development and are always on the lookout for talented professionals to join our team.

Due to the rapid growth, we are now looking for an Account Manager to join our team.

As an Account Manager you will play a pivotal role in the company, tasked with achieving sales targets through a list of managed accounts. This position is responsible for building and maintaining strong relationships with clients, identifying opportunities for upselling and cross-selling, and ultimately driving revenue growth within the assigned account portfolio.

Who you are

You are a team player

• Although you are independent, you function well within a team framework and can collaborate well with colleagues on internal projects.

You have a passion for what you do

• You have a passion for sales, you love the thrill of closing a deal and are target driven.

You are focused and well organised

• You understand the importance of keeping things organised. This job can require juggling many tasks at once with different stakeholders so organisation is key.

You are a people person

• You love meeting new people, making connections and you feel at home in a social situation.

What you do

• Account Management: Develop and maintain relationships with a portfolio of managed accounts within the gambling industry, serving as the primary point of contact for all sales-related inquiries and activities.
• Sales Target Achievement: Meet or exceed sales targets and quotas assigned for the managed account portfolio, utilizing effective sales strategies and tactics to drive revenue growth.
• Needs Assessment: Conduct thorough needs assessments and consultations with clients to understand their business objectives, challenges, and opportunities, and tailor solutions to meet their needs.
• Solution / Business Impact Selling: Position company products and services effectively to address client needs and objectives, proposing solutions that align with their goals and drive value.
• Upselling and Cross-Selling: Identify opportunities for upselling and cross-selling additional products or services to existing clients, maximizing revenue potential within the account portfolio.
• Sales Pipeline Management: Manage the sales pipeline for the assigned accounts, tracking opportunities from prospecting to closure and ensuring timely follow-up and communication.
• Customer Retention: Implement strategies to enhance customer satisfaction and retention, proactively addressing issues and concerns to maintain long-term relationships with clients.
• Market Intelligence: Stay informed about industry trends, competitive landscape, and emerging opportunities within the gambling industry, leveraging this knowledge to inform sales strategies and approaches.
• Collaboration: Work closely with internal teams such as Sales Operations, Marketing, and Product Development to align sales efforts with overall company objectives and initiatives.
  
  What you know
• Bachelor's degree in Business Administration, Sales and Marketing, or related field;
• Proven experience in sales, account management, or business development within the online gambling industry or a related field (min. 2+ years of experience);
• Strong understanding of sales principles and techniques, with a track record of achieving or exceeding sales targets;
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients;
• Strategic mindset with the ability to identify and capitalize on opportunities for revenue growth;
• Proficiency in CRM systems and sales software, with experience in managing and tracking sales pipelines;
• Results-oriented with a strong drive for success and a passion for delivering exceptional customer service based on positive business impact;
• Strong communication and written ability in English is essential (an additional language would be an asset).

Why you and us

At TrueLab Game Studios you will find a highly motivated team of talented professionals who truly love what they do, and are always open to innovations and ideas. We offer great opportunities for growth and development. We are enthusiastic about the work we do and hope to gather a larger group of like-minded people! Our team spirit and mutual support inspires us to reach new heights.