Business Analyst

About Netcracker and ERP

Netcracker’ ERP team is responsible for automation of the Company’ core business processes, we maintain and developer services for IT, Finance, Legal, Travel/Visa, HR and other departments, globally. Our team is comprised of the top-skilled people, we apply “Can do culture”, the most advanced agile software development processes are in use. In ERP we educate and develop our people, vast set of tasks and adopted technology allows our people to reach their profession goals.

At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time, transportation and parental leave.

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Role and Responsibilities:

• E-2-E business-process modeling and decomposition of the requirements;
• Developing and management of functional requirements, use cases and detailed design specifications;
• Supporting Development and Quality Assurance teams and clarifying requirements on day to day basis;
• Working closely with business stakeholders and subject matter experts in order to capture business requirements;
• Impact analysis and proposal of solution variants;
• Participating in project planning activities together with project managers, solution architects and technical managers;
• Communicating with internal product teams to identify possible out of the box solutions and best practices.

What skills and experience will you need for this role?

• Requirements Analysis and Management (Business, Functional and Non-Functional Requirements)

• Negotiation skills
• Strong Team player
• 2+ years work experience as Business Analyst/System Analyst
• Severity estimation experience
• Knowledge of troubleshooting approaches

Experience with:

• BPMN/UML
• SQL (writing queries, simple joins)
• Excel (pivots)
• Confluence
• JIRA
• ERP and/or CRM support will be a plus

We offer:

• Competitive salary
• Medical insurance, covering dental services and online consultations with doctors
• More than 300 hard and soft-skills programs by the corporate career development center
• Open environment and encouraging knowledge sharing culture
• Free English courses and opportunity to practice foreign languages daily